شرکة روحیل نقل اثاث دبي

نحن نقدم خدمات نقل موثوقة في دبي مع فريق مخصص لضمان تجربة نقل خالية من المتاعب.

العنوان

25 شارع 83ب - السطوة - دبي - الإمارات العربية المتحدة

ساعات العمل

24 ساعة

Privacy Policy

Introduction

Welcome to شركة روحیل نقل الاثاث دبي Ruhail Furniture Moving Company Dubai. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our movers and packers services in the UAE.

1. Information We Collect

To provide our services efficiently, we may collect the following types of information:

Personal Information: Name, contact details (phone number, email address), and address for pick-up and delivery.

Service Details: Information about the items being moved, including size, weight, and volume.

Payment Information: Billing and payment details for service transactions.

Feedback: Customer reviews, complaints, and suggestions to improve our services.

2. How We Use Your Information

We use the information collected to:

Provide and improve our moving and packing services.

Communicate with you regarding bookings, updates, and inquiries.

Process payments and issue invoices.

Ensure the safety and security of your items during transit.

Address claims related to damages, if any.

3. Data Protection and Security

We implement strict measures to protect your personal information from unauthorized access, disclosure, or misuse:

All customer information is stored securely using advanced encryption techniques.

Only authorized personnel have access to sensitive data.

Regular audits are conducted to maintain data security.

4. Responsibility for Damages

We take full responsibility for any damages to your furniture or other belongings caused during the moving process. Our professional team ensures that all items are packed using high-quality materials and handled with care. In the rare case of damage:

Customers must report the issue within 24 hours of delivery.

Compensation or repair will be provided after an assessment by our team.

5. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

When required by law or government authorities.

To trusted partners or contractors who assist in providing our services, under strict confidentiality agreements.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your user experience. Cookies help us understand how you interact with our website and allow us to improve its functionality. You can manage your cookie preferences through your browser settings.

7. Your Rights

As a customer, you have the right to:

Access, update, or delete your personal information.

Withdraw consent for marketing communications at any time.

Lodge a complaint if you believe your data has been mishandled.

For any of the above, please contact us using the details provided below.

8. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be communicated on our website and take effect immediately upon posting.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

شركة روحیل نقل الاثاث دبي

Phone: +971 54 483 3053

Email: info@ruhailmovers.com

Address: 25 83B St - Al Satwa - Dubai - United Arab Emirates

Thank you for trusting us with your moving and packing needs. Your privacy and satisfaction are our top priorities.